Our lovely customers ☁️
Thank you for your interest and support towards Fluffy House!
Due to flight adjustments of some airlines, registered airmail services to various destinations have been subjected to delay or suspend.
In this situation, goods will be shipped according to available mail services.
Below please kindly check if your country is reachable by the post services from Hong Kong:
- Registered Airmail Service -
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India, Indonesia, Macao, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Singapore, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, *United States of America (some postcodes), Vietnam.
- SF Express -
* For customers in Korea, please provide the contact number, PCCC Code and birthday date at the shipping info during check out.
- EMS Speedpost -
*High shipping cost*
Canada, Germany, Greece, Italy, Japan, *United States of America (some postcodes).
*For customers in the US, airmail services have been resumed for regions with postal codes 40000-69999, 74000-79999 & 81300-93999.
Beyond above postal codes, extra postage will be charged to upgrade to EMS Speedpost service.
(Shipping Cost: Registered Airmail Service < SF Express < EMS Speedpost)
Tracking number will be provided after the goods are shipped.
Due to the instability of shipping arrangement, please kindly understand that the shipment would be affected and delayed sometimes. Please contact us via email@example.com if you cannot receive your items over 1 month.
For more details, you may check from Hong Kong Post Office:
We will try our very best to arrange the delivery as soon as the postal service resumed.
Should you have any queries, please do not hesitate to contact us at firstname.lastname@example.org
Thank you & hope to see you again soon!
Fluffy House Big Cartel Team