Special Delivery Arrangements

Due to flight adjustments of some airlines, registered airmail services to various destinations have been subjected to delay or suspend.

In this situation, goods will be shipped according to available mail services.

Below please kindly check if your country is reachable by the post services from Japan:


- Airmail Service -

Australia, Belgium, Finland, Hong Kong, Indonesia, Ireland, Israel, Italy, Republic of Korea, Macao, Malaysia, Mongolia, Netherlands, New Zealand, Singapore, Slovakia, Slovenia, Spain, Switzerland, Taiwan, Thailand, Turkey, Vietnam.

- EMS -

Canada, China, France, Germany, United Kingdom, United States.

- Yamato Transport -

Austria, Czechia, Denmark, Hungary, Iceland, Norway, Poland, Portugal, Sweden, United Arab Emirates.


Tracking number will be provided after the goods are shipped.

Due to the instability of shipping arrangement, please kindly understand that the shipment would be affected and delayed sometimes. Please contact us via sales@fluffyhouse.com if you cannot receive your items over 1 month.

For more details, you may check from Japan Post HERE.

We will try our very best to arrange the delivery as soon as the postal service resumed.

Should you have any queries, please do not hesitate to contact us at sales@fluffyhouse.com

Thank you & hope to see you again soon!

Fluffy House Team








- 空郵服務 -


- EMS -



- 宅急便 -